Not to be overshadowed: Personalization!

What’s this? A digital entity with a personal touch? Oh, indeed! Thanks to the mysterious wonders of AI, these agents can remember your customers’ names, preferences, and even the fact that they have a penchant for ordering those quirky banana-flavored widgets by the dozen. It’s like having your own digital concierge service, one that can do everything from recommending products to pretending it remembers your cousin’s birthday—all without missing a beat!